Streamlining Customer Interactions Continued

This on-demand webinar demonstrates a resident asking when their next bin collection date is. The collection date and bin colour is entered into our Customer Experience Platform, but this could easily be surfaced from other data sources. It is subsequently available to our Amazon Alexa "Virtual Information" skill.

This webinar demonstrates simple integration using Alexa, but can be extended to numerous back office applications.

Look out for our next webinar, integration with Fix My Street.


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